Community Resource Roundup: Etiquette Tips

Today feels a lot like Monday, but here we are with our weekly round of articles we shared last week.

This may seem like a no-brainer, but many of us overlook the importance of finding the right members with the best qualities for our community. You should consider these five traits: people that are true believers in your vision for the community, people that both add value and get value from the community, are highly social, level headed, and know someone already in the community.

“The concept of choosing your community members may not have occurred to you before. We usually focus on changing the platforms, the questions we ask, the events we host, the community manager and other methods to improve our communities. But remember, a community is just a group of people and every individual person counts.”

A list of 25 posting etiquette guidelines to help new members, or current members, to take a step back before pounding their keyboards.

“What’s the etiquette for posting to online forums? There are no clear rules, but below are some guidelines you may want to follow:

  1. Read the forums rules and guidelines before posting for the first time.
  2. Search the other posts to see if your topic is already covered.
  3. Use a meaningful title for your thread.”

Use this cheat sheet of thirteen tips to help create well rounded moderators, like how to properly open up a conversation, address questions, and what sort of things contribute to your tone of voice. CAN YOU SEE THE DIFFERENCE WHEN I TYPE IN ALL CAPS. 

“What makes for a successful moderator is having the confidence to put forth your own style in order to “grow” network conversations. The markings of an effective or interesting network dialogue are very similar to those of a good person-to-person conversation – a meaningful exchange of sentiments, observations, opinions or ideas. Moderating is about interpersonal communication.”

Don’t get overwhelmed by the work that goes into starting an online community. Let’s take it one step at time. Here we go: consider your user’s self-interests, sustain your momentum through adequate planning, developing a group of core members from the beginning, focus on getting members to return, and schedule out the release of new website elements.

“Starting an online community is something that has the potential to skyrocket your corporation or business by bringing together your clientele or followers. However, for many, it is also a daunting project. Not to worry, in these 5 easy steps we will share how you can start an online community and get it off the ground in no time.”

Have no fear. We got your back. Avoid these seven deadly sins to ensure that your community starts off on the right foot. Some of these sins include: Gluttony – Using too many community features, Sloth – Failing to do daily community management work, and Wrath – Over-emphasizing or over-enforcing community rules/guidelines.

“Think about why people engage in communities – they’re looking for context, a sense of belonging. Newbies need time to get acclimated. If you launch your brand new community with an immediate focus on “acquiring” new members, that will put these newbies off, especially if there’s no value or content for them when they first arrive.”